Frequently Questions, Answered
Find quick answers to common questions about our bakeshop, orders, and more.
If you don’t see what you need, feel free to contact us!
What types of cakes does Buttermilk Bakeshop make?
We specialize in custom birthday cakes, custom wedding cakes, celebration cakes, cupcakes, cookies, and macarons. Whether you’re planning a wedding in Park Slope, a birthday party in Brooklyn, or any special occasion, we create cakes that taste as good as they look.
Where is Buttermilk Bakeshop located in Brooklyn?
We have two Brooklyn locations:
Park Slope Location:
264 5th Ave
Tuesday, Wednesday, Thursday, Sunday: 11am – 6pm
Friday & Saturday: 11am – 8pm
Gowanus Location:
530 3rd Avenue, Brooklyn, NY
Tuesday – Sunday: 11am – 6pm
Opens at 10am for early pickups
Do you deliver to my neighborhood in Brooklyn?
Yes. Same-day delivery is available through Grubhub, Seamless, DoorDash, and Uber Eats throughout Brooklyn and surrounding areas. For custom cake orders, delivery details are coordinated at the time of checkout.
What occasions do you make cakes for?
We create custom cakes and desserts for birthdays for all ages, weddings, baby showers, bridal showers, graduations, anniversaries, corporate events, and any celebration worth marking. From intimate gatherings to large events, we’ve got you covered.
Do you make desserts for corporate events in Brooklyn?
Absolutely! We love corporate events. Whether you need mini desserts, large cakes, or custom edible images, we’ve got you. Submit your request through our online form to discuss your corporate event needs.
How far in advance do I need to place my order?
For custom cakes with fondant and custom designs, we require one week advance notice. Cakes from our standard menu require 48-72 hours notice, depending on the season. We recommend placing your order as soon as you have your event details confirmed. Once a weekend is fully booked, we are unable to accommodate additional orders. Larger or more elaborate designs should be ordered 2-4 weeks in advance to ensure proper preparation time. Last-minute orders may be available based on capacity. All orders require a deposit to confirm your booking.
How do I place an order?
All orders are placed and completed online through our website. Since we have multiple locations, ordering online helps us stay organized. For custom cakes and wedding cakes, please submit an inquiry through our online request form.
Do you offer cake tastings?
Yes! We offer take-home cake tastings because we believe you should slow down during wedding planning, enjoy each other’s company, taste cake, and relax. After your tasting, we’ll follow up with a virtual call to discuss your vision.
Can I request a custom design?
Yes. Custom designs require one week advance notice. You can upload cake photos or invitations for inspiration when submitting your request through the “Custom – Made to Order” button on our website.
Is there a minimum order for custom items?
Custom cookies and cupcakes have an 18-piece minimum order, but feel free to reach out—we’re always happy to discuss your needs.
Can I make changes to my order?
Changes can be made up to one week before your pickup date for smaller orders. For larger orders and wedding cakes, we require two weeks notice for any changes.
Do your products contain nuts?
We use nuts on-site but offer nut-free options for schools and events. Please let us know your requirements when placing your order.
Do you offer gluten-free or vegan options?
Yes. We offer gluten-free items and vegan items. We do not currently offer a fully gluten-free and vegan cake, but we can create a gluten-free cake with vegan buttercream.
How do I care for my sweets before my event?
Cakes should be refrigerated and removed approximately one hour before serving. Cupcakes may be kept at room temperature if consumed the same day. For longer storage, freeze cupcakes and remove them 2-3 hours before serving. Macarons should be wrapped and frozen if not being consumed within a few days, then allowed to reach room temperature for one hour before serving.
Do you offer baking classes?
Yes. We offer kids’ baking classes on weekday evenings and twice on Saturdays. Please fill out our online inquiry form to request class information and availability.
How to Cut Your Cake Like a Pro
For clean, even slices, start by cutting 1 inch in from the edge straight down the middle of your cake. Fully remove and serve this first 1-inch slice before making the next cut. Continue cutting 1-inch sections, removing each slice completely before moving on. This method keeps your portions neat and your cake looking beautiful for every serve.
